Terms and Conditions

Last updated: August 10, 2026
Provider: Doodle AG, Werdstrasse 21, 8004 Zurich, Switzerland

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the IRL
mobile application, web application, and related services (the "Service"), operated by Doodle AG ("IRL", "us",
"we", or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the
Terms, you may not access the Service.

  1. Description of Service
    IRL is a lightweight scheduling tool that allows two people who have met in person to book a follow-up
    meeting with each other in a matter of seconds, typically at a trade show, conference, or similar event. Key
    features include initiating a booking by scanning a QR code or opening a personal booking link, presenting
    real availability from a connected calendar, and writing the confirmed meeting directly to the participants’
    calendars.
    The Service is made available as a mobile application for iOS and Android and as a web application. We may
    add, change, or remove features over time as described in section 10.


  2. Nature of the Service and your responsibilities
    IRL is a scheduling tool. It facilitates the arrangement of a meeting between you and another person. We are
    not a party to any meeting arranged through the Service and we are not a party to any relationship,
    agreement, or transaction between you and the person you meet.
    Accuracy of details: You are responsible for the accuracy of the information you enter, including your
    availability, your profile details, and the meeting time, duration, time zone, and location.
    No guarantee of attendance: We do not guarantee that the other party will accept a booking, attend a
    meeting, or honor any commitment made in connection with it. Cancellations, changes, and no-shows are
    matters between you and the other party.
    Details of other people: Where you enter or select another person’s details, including from your device
    contacts, you confirm that you are entitled to share those details with us for the purpose of arranging the
    meeting. Our handling of that data is described in the Privacy Policy.
    Your own records: The Service is not intended as your system of record. Where a meeting matters to you, we
    recommend that you confirm it exists in your own calendar.


  3. Eligibility and accounts
    Eligibility: You must be at least 16 years old to use the Service, and you must have the legal capacity to enter
    into these Terms. Where you use the Service in the course of your employment or on behalf of an
    organization, you confirm that you are authorized to do so.
    Account security: You are responsible for safeguarding the credentials used to access the Service, including
    any password or third-party sign-in account. You should use a unique, complex password and notify us
    promptly if you believe your account has been accessed without your authorization.
    One account per person: Accounts are personal to you. You may not share your account or allow another
    person to book on your behalf using your credentials.
    Accurate information: You agree to provide accurate account information and to keep it up to date.


  4. Calendar connections and third-party services
    The Service allows you to connect a calendar account such as Google Calendar, Microsoft Outlook or
    Microsoft 365, or Apple Calendar. Connecting a calendar is optional, but certain features depend on it.
    • You authorize us to access your connected calendar for the limited purposes of reading your availability
    and creating, updating, or cancelling the events that IRL itself creates. What we receive and how we use
    it is set out in the Privacy Policy.
    • Your use of a third-party calendar or identity provider remains subject to that provider’s own terms and
    policies. You are responsible for complying with them.
    • We are not responsible for the availability, accuracy, or behavior of third-party services, including
    outages, synchronization delays, changes to their interfaces, or their withdrawal of access. Where a
    provider restricts or removes our access, features that depend on it may stop working.
    • You may disconnect a calendar at any time in the Service settings. Meetings already written to your
    calendar remain in your calendar and are thereafter governed by your calendar provider.


  5. Acceptable use
    You agree not to use the Service to do any of the following:
    • Send unsolicited bulk booking requests, spam, or any communication that harasses, threatens,
    defames, or deceives another person.
    • Impersonate another person or misrepresent your identity, employer, or affiliation.
    • Collect, harvest, or scrape the personal data of other users, or use the Service to build or enrich a
    contact or marketing database.
    • Access the Service by automated means, or attempt to probe, scan, circumvent, or overload our
    systems, rate limits, or security measures.
    • Reverse engineer, decompile, or attempt to derive the source code of the Service, except to the extent
    such restriction is prohibited by applicable law.
    • Resell, sublicense, or make the Service available to third parties as a service of your own, without our
    prior written agreement.
    • Use the Service in breach of any applicable law, including data protection, anti-spam, sanctions, and
    export control laws.
    We may investigate suspected breaches of this section and may suspend or limit access, remove content, or
    terminate accounts in accordance with section 11.


  6. Subscriptions and payments
    Pricing: The Service is provided free of charge at launch for meeting attendees. No subscription is required
    and no in-app purchases are offered.
    Future paid features: We may introduce paid plans or paid features in the future. Where we do, we will
    publish the applicable pricing and payment terms and will give you notice in accordance with section 12
    before any charge applies to you. Features you already use free of charge will not become chargeable
    without notice and your agreement.
    Merchant of record: Where paid features are offered through the Apple App Store or Google Play, the
    relevant app store provider will act as merchant of record for those transactions, subscriptions will renew
    and be cancelled through your Apple ID or Google account settings, and refund requests must be directed to
    that provider. Where paid features are offered directly by Doodle, the payment terms published at that time
    will apply.


  7. Your content and license
    You retain all ownership rights to the content and data you input into the Service, including your profile
    details, meeting notes, and booking records ("Your Content").
    You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, and display
    Your Content, and to create technical modifications such as format conversions, solely to the extent
    necessary to operate, secure, support, and improve the Service and to make it available to the person you
    are booking with. This license ends when Your Content is deleted from our active systems, subject to the
    retention periods described in the Privacy Policy.
    You are responsible for Your Content and for ensuring that it does not infringe the rights of any third party or
    breach applicable law.


  8. Intellectual property
    The Service and its original content, excluding Your Content, together with its features, functionality,
    software, design, and the IRL and Doodle names and logos, are and will remain the exclusive property of
    Doodle AG and its licensors. Nothing in these Terms transfers any of those rights to you. We grant you a
    limited, personal, non-exclusive, non-transferable, revocable license to use the Service in accordance with
    these Terms.
    Where you send us suggestions, feature requests, or other feedback, you grant us a perpetual, irrevocable,
    royalty-free right to use it without obligation or attribution. We are not required to keep feedback
    confidential.


  9. Disclaimer and limitation of liability
    The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether
    express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or
    non-infringement. We do not warrant that the Service will be uninterrupted, error free, secure, or that it will
    meet your requirements.
    To the maximum extent permitted by applicable law, in no event shall Doodle AG, its affiliates, directors,
    employees, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary
    damages, including without limitation damages for loss of profits, revenue, goodwill, business opportunity,
    or data, arising out of or relating to your use of, or inability to use, the Service.
    In particular, and to the extent permitted by applicable law, we are not liable for:
    • Lost bookings, failed or delayed calendar synchronization, or duplicate or missing calendar events.
    • A meeting that does not take place, is cancelled, or is not attended by the other party.
    • Errors in time zone handling or availability caused by incorrect settings or by a third-party calendar
    provider.
    • Any loss resulting from the deletion of your account, bookings, or content within the Service, including
    deletion of an inactive account as described in the Privacy Policy.
    • The acts or omissions of any person you meet or arrange to meet through the Service, or of any third-
    party service.
    Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence,
    for intent or gross negligence, for fraud, or for any other liability that cannot be excluded or limited under
    applicable law. Where liability cannot be excluded, it is limited to the amount permitted by law.


  10. Availability and changes to the Service
    The Service is provided without any committed service level. We may modify, suspend, or discontinue the
    Service or any feature of it, temporarily or permanently, in order to carry out maintenance, to respond to a
    security or legal issue, or in the course of ongoing product development.
    Where the Service or a material feature is discontinued, we will give reasonable advance notice where it is
    practical to do so, and we will make reasonable efforts to allow you to export or otherwise retain your
    bookings.
    Where the Service or a feature is identified as early access, beta, or preview, it is provided for evaluation,
    may contain defects, may change or be withdrawn without notice, and is excluded from any commitment as
    to availability or fitness for purpose.


  11. Termination
    You may stop using the Service at any time and may delete your account through the application. Deletion is
    handled as described in the Privacy Policy.
    We may terminate or suspend your access to the Service immediately, without prior notice or liability, for
    any reason, including without limitation where you breach these Terms, where your use presents a security,
    legal, or reputational risk, or where your account has been inactive for the period stated in the Privacy Policy.
    Where circumstances allow, we will give notice and, where the breach is capable of remedy, an opportunity
    to remedy it.
    Upon termination, your right to use the Service ceases immediately. Sections 7, 8, 9, 13, and any provision
    that by its nature should survive, will survive termination.


  12. Changes to these Terms
    We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Where a change is
    material, we will provide at least 30 days’ notice before it takes effect, by in-app notification, by email, or by
    both. The notice period does not apply to changes required to comply with law or to address a security issue,
    which may take effect immediately.
    By continuing to use the Service after a change takes effect, you accept the revised Terms. If you do not
    accept them, you should stop using the Service and may delete your account.


  13. Governing law and jurisdiction
    These Terms shall be governed by and construed in accordance with the substantive laws of Switzerland,
    without regard to its conflict of law provisions. The exclusive place of jurisdiction for any dispute arising out
    of or in connection with these Terms shall be Zurich, Switzerland.
    Where you use the Service as a consumer, this choice of law does not deprive you of the protection of any
    mandatory provision of the law of your country of habitual residence, and you may also be entitled to bring
    proceedings in the courts of that country.


  14. Privacy
    Our collection and use of personal data in connection with the Service is described in the IRL Privacy Policy,
    available at irl.doodle.com/privacy which forms part of these Terms.


  15. General
    Entire agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between
    you and us in relation to the Service and supersede any prior understanding.
    Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions
    remain in full force, and the invalid provision will be replaced by a valid provision that best reflects the
    original intent.
    No waiver: Our failure to enforce any right or provision of these Terms is not a waiver of that right or
    provision.
    Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign
    these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.
    Language: These Terms are provided in English. Where a translation is provided and there is a conflict, the
    English version prevails, unless mandatory local law provides otherwise.


  16. Contact us
    If you have any questions about these Terms, please contact us:
    Doodle AG, Werdstrasse 21, 8004 Zurich, Switzerlan